Privacy Policy - Bet-X Ethiopia
At Bet-X, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our betting platform and services.
Information We Collect
We collect various types of information to provide you with the best betting experience:
Personal Information
- Name, date of birth, and contact details
- Government-issued identification for account verification
- Address and location information
- Email address and phone number
- Payment method details (securely encrypted)
Betting and Gaming Information
- Betting history and transaction records
- Game preferences and playing patterns
- Account balance and financial transactions
- Responsible gambling settings and limits
Technical Information
- IP address and device information
- Browser type and version
- Operating system and device identifiers
- Website usage patterns and preferences
How We Use Your Information
We use your information for the following purposes:
- Account Management: Creating and maintaining your betting account
- Identity Verification: Complying with regulatory requirements and preventing fraud
- Transaction Processing: Processing deposits, withdrawals, and betting transactions
- Customer Support: Providing assistance and resolving issues
- Responsible Gambling: Monitoring for problem gambling and providing support
- Marketing: Sending promotional offers and updates (with your consent)
- Legal Compliance: Meeting regulatory and legal obligations
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All sensitive data is encrypted using SSL/TLS technology
- Secure Servers: Your data is stored on secure, monitored servers
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Security systems are regularly tested and updated
- Fraud Prevention: Advanced monitoring systems to detect suspicious activity
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Trusted third parties who assist in platform operations
- Legal Requirements: When required by law or regulatory authorities
- Fraud Prevention: To prevent and investigate fraudulent activities
- Business Transfers: In case of merger, acquisition, or sale of assets
- Your Consent: When you explicitly authorize us to share your information
Your Rights and Choices
As a Bet-X player, you have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data (subject to legal requirements)
- Portability: Receive your data in a structured, machine-readable format
- Marketing Opt-out: Unsubscribe from promotional communications
- Data Processing Objection: Object to certain types of data processing
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and offers
- Ensure platform security and prevent fraud
You can control cookie settings through your browser preferences.
Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Prevent fraud and ensure platform security
International Data Transfers
Your information may be transferred to and processed in countries other than Ethiopia. We ensure appropriate safeguards are in place to protect your data during international transfers.
Children's Privacy
Bet-X is strictly for adults aged 18 and over. We do not knowingly collect information from minors. If we discover that we have collected information from someone under 18, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through email or website notifications. Your continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
- Email: [email protected]
- Data Protection Officer: [email protected]
- Address: Bet-X Privacy Team, Addis Ababa, Ethiopia
Last Updated: January 2025
By using Bet-X, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.