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Contact Bet-X Customer Support

Need help with your betting account, have questions about our games, or require technical assistance? Our dedicated customer support team is here to help you 24/7. We're committed to providing fast, friendly, and professional support for all your betting needs.

24/7 Live Chat Support

For immediate assistance, use our live chat feature available on the website. Our experienced support agents are online around the clock to help you with:

  • Account registration and verification
  • Deposit and withdrawal inquiries
  • Betting rules and game explanations
  • Technical issues and troubleshooting
  • Bonus and promotion questions
  • Responsible gambling support

Email Support

For detailed inquiries or documentation requests, you can reach us via email:

We typically respond to email inquiries within 2-4 hours during business hours.

Phone Support

For urgent matters or if you prefer speaking directly with our support team:

  • Ethiopia: +251-XXX-XXXXXX
  • International: +251-XXX-XXXXXX

Phone support is available Monday to Friday, 8:00 AM - 8:00 PM EAT (Ethiopian Time).

Frequently Asked Questions

Before contacting support, you might find the answer to your question in our comprehensive FAQ section:

  • How do I create an account?
  • What payment methods are accepted?
  • How long do withdrawals take?
  • What are the betting limits?
  • How do I claim bonuses?
  • What is responsible gambling?

Responsible Gambling Support

If you need help with gambling-related concerns, our responsible gambling team is specially trained to provide support and guidance. We offer:

  • Self-exclusion options
  • Deposit limit assistance
  • Time-out periods
  • Referrals to professional help organizations

Business Hours

Our customer support operates on Ethiopian Time (EAT):

  • Live Chat: 24/7
  • Email Support: 24/7 (response within 2-4 hours)
  • Phone Support: Monday-Friday, 8:00 AM - 8:00 PM EAT

Feedback and Suggestions

We value your feedback and suggestions for improving our platform. Please share your thoughts with us at [email protected]. Your input helps us enhance your betting experience.

Thank you for choosing Bet-X. We're here to ensure you have the best possible betting experience!

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